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One ITSM Platform for Everything.
With Jira Service Management, you are able to consolidate all components of your IT services in one central location. You can connect your IT services with all other components (hardware, software, etc.) that are integral to your business.
This way, you ensure faster ticket processing and greater customer satisfaction. Additionally, user friendly workflows, smart automations and the easy integration of other tools save you valuable time and allow you to make better use of your resources.
As long-standing Atlassian partners and specialists in Jira Service Management, we are delighted to bring the platform to you and accompany you though the digital transformation and optimization of your IT services.
ITSM – The Upgrade for Your IT Services.
With Information Technology Service Management, short ITSM, you can take your customer services to the next level – for greater satisfaction on all sides.n.
Jira Service Management.
Seamless exchange, faster service: unite your developers, IT and business teams on an intuitive, AI-powered ITSM platform.
Our Services at a Glance.
Consulting
What is the ideal ITSM solution for your company? Let's take a closer look and find the answer, together.
Licensing
Which licenses do you really need and which will not work for you? We are happy to guide you through the license jungle.
Cloud Migration
By your request, we can safely migrate your data and implement all Jira Service Management systems for you.
Telephony Integration
Benefit from our telephony expertise when integrating your voice channels or contact center.
Training Courses
Let us help you take your first steps with the intuitive platform – so that you are ready to go even faster.
Managed Service
Whether updates, questions, extensions or malfunctions come along – we are happy to remain by your side for all things ITSM.
ITSM and ERP Hand in Hand.
No more switching between different systems: Together with our partner Singhammer IT Consulting, we at WTG make linking Microsoft Business Central and Jira Service Management possible. This way, you can easily invoice services directly – and keep an even better eye on costs.
Your Expert for ITSM and Jira Service Management.
I am happy to answer all your questions. Simply arrange a non-binding appointment or use the contact form linked to the right.
Jürgen Fischer
Senior Sales Manager
WTG innovation